Full/Part time:

Full time

Management/Support Position:

Restaurant Assistant Manager

Office/Field based

Restaurant based

Reports to:

Restaurant General Manager

Responsible for:

Deputy, Kitchen Managers & Team Members

Qualifications/ Experience:

The individual will have held an Assistant Managerial role in a similar business of high volume. Having or the willing to learn of a sound commercial knowledge of the hospitality industry is a must. To hold the ability to gain a personal alcohol license if so required.

Role Objectives:

To assist the General Manager in developing and growing the restaurant business through the provision of excellent product, ambience and through the development of a customer service orientated team. To deputize in the absence of the General Manager and ensuring that all the following areas are maintained.

Principle Duties/ Responsibilities: To assist the General Manager in all the following responsibilities:

People

• Implement cost effective recruitment solutions that build customer focused and dedicated teams to meet the business needs.
• Carry out appraisals and implement supportive action plans that develop individuals and improve business performance.
• Train, coach, mentor and motivate teams via monthly team meetings and via the company's dedicated training programme 'Academie de Desarrollo'.
• Attend Area Meetings and feed back any relevant information to the management team and team members immediately and via monthly team meetings.
• Manage and resolve team member performance issues through the performance management process (including probationary reviews).
• Ensuring that all team members and management training is maintained up to date with the provision of our e-learning system and all H&S compliancy training is completed prior to practical training as outlined.
• Ensure the General/Deputy Manager is notified of any performance issues immediately, e.g. lateness, discrepancies, incidents and take action, as appropriate.

Sales & Marketing

• Develop, implement and drive promotional activity in line with business requirements.
• Monitor competitor activity in order to ensure promotional activity remains competitive.
• Maximise all sales opportunities to deliver the best possible sales performance.
• Drive a current and active sales plan.
• Develop and grow database through networking.

Profit

• Manage the profitability of the business, controlling all associated costs.
• Achieve and control food and drink margins.
• Compliancy with cash and stock policy procedures to meet audit requirements.
• Ensure all the team personally recommends products to increase profit.

Service Quality

• Ensure that the highest possible levels of customer service and standards are delivered by all management and team members, at all times.
• Effective delivery of our successful customer service programme.
• Hold pre-session briefings as appropriate.

Compliance

• Compliance with all Company policies and procedures.
• Ensure all relevant legislation requirements are met, e.g. health and safety (including risk assessments), food hygiene, employment and licensing legislation.
• Compliance with premises license requirements.
• Report all accidents/incidents through the correct procedure.

Fill in our application form and send with your cv to recruitment@latasca.co.uk.